Security & methodology

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How the data is collected — and protected

Every number in Answr traces to one of two sources: answers we sample directly from the platforms, or conversations shared by consented, compensated panel participants. Nothing else.

SOURCE 01

Direct sampling

Your prompt set runs against public platform interfaces on a fixed daily schedule — consistent, trendable, reproducible.

SOURCE 02

Consented panels

2.1M conversations a month from opt-in participants who are paid for their data. PII stripped at ingestion, never at query time.

NEVER

No scraping sessions

No browser extensions harvesting private chats, no purchased session logs, no gray-market data. Ever.

SOC 2 Type II

Report under NDA

GDPR & CCPA

DPA + subprocessor list

Encryption

TLS 1.3 · AES-256 at rest

Pen-tested

Annual third-party test

Found a vulnerability?

security@answr.io · PGP key available · response within 24 hours.

Responsible disclosure policy

Data lifecycle

COLLECT

Sampled answers and consented panel conversations only.

PROCESS

PII stripped at ingestion; brand entities extracted; raw text sealed.

STORE

Encrypted at rest in your chosen region, EU or US.

DELETE

Panel raw text after 13 months; full workspace purge within 30 days of churn.

Subprocessors

VENDORPURPOSEREGION

AWSHosting & storageeu-central-1 / us-east-1

CloudflareEdge network, Agent Analytics ingestionGlobal

PostmarkTransactional emailUS

Full list with DPAs available in the trust center. Changes announced 30 days ahead.